Support
Contact
Order issues, replacement download links, refund requests, and custom-service inquiries — all go through the same address below.
Fastest response: include your order number or the reference number from your
confirmation email so we can locate your purchase immediately.
Email support
Email Sentinelfortunellc@proton.me
What to include
- Your order number (starts with
SFL-ORD-) or license number (starts withSFL-LIC-) - The product name
- What you need: a replacement download link, a resent confirmation email, a refund request, or a custom-service / licensing inquiry
Custom or licensed engagements
If you need Multi-Location, Consultant, or White Label licensing — or a customized version of a product — mention that in your email. These aren't available for instant self-checkout yet; we'll follow up directly. See Licenses for details on each type.